During Christmas (19 Dec–25 Dec) and New Year (25 Dec–05 Jan), no cancellations, date changes, or refunds will be entertained.
Sarvarth Holidays Property– Booking, Cancellation & Property Policies
Sarvarth Holidays Properties
By making a reservation at Sarvarth Holidays Properties, the guest acknowledges that they have read, understood, and agreed to the following Booking, Cancellation, Property, Safety, Damage, and Liability Policies.
1. Booking & Payment
- A reservation will be considered confirmed only upon receipt of the applicable advance payment.
- The remaining balance must be paid in full at the time of check-in.
- All guests are required to present a valid government-issued photo ID at check-in.
- The booking holder is responsible for ensuring that all accompanying guests comply with these policies.
2. Cancellation Policy
- Cancellation charges will apply immediately from the time the booking is confirmed.
- For cancellations made more than 15 days before the scheduled check-in date, 25% of the booking amount will be charged as a cancellation fee.
- For cancellations made within 15 days of the scheduled check-in date, 50% of the booking amount will be charged as a cancellation fee.
- Cancellations made at the last minute or on the scheduled check-in date may be treated as non-refundable, at the discretion of management.
- Changes due to personal reasons, revised travel plans, delayed arrival, or early departure will be governed by the applicable cancellation policy.
- No refund or adjustment will be provided for unused nights, delayed arrival, or early check-out.
- In the event of a government-mandated lockdown, closure, or restriction affecting the property, the booking may be rescheduled subject to availability and management approval.
3. Security Deposit & Damage Policy
- A refundable security deposit of ₹5,000 is payable prior to check-in.
- The security deposit will be refunded after check-out, subject to satisfactory inspection of the property.
- Any damage, breakage, loss, or additional charges attributable to the guest may be deducted from the security deposit.
- If the total cost of damage or other charges exceeds ₹5,000, the guest will be responsible for paying the outstanding balance separately.
- Management reserves the right to recover the actual cost of any damage or loss.
4. Property Rules & Conduct
- Kitchen usage is chargeable separately and is not included in the standard accommodation tariff.
- Hookah and alcohol consumption is permitted only within the designated verandah area and must be carried out responsibly and in accordance with applicable laws.
- Loud music is permitted only until 11:00 PM. Guests must maintain appropriate noise levels thereafter to respect neighbouring properties.
- Guests must use the villa, furniture, appliances, amenities, and surrounding premises responsibly.
- Guests must comply with all safety instructions and property guidelines communicated by management.
- Any illegal, unsafe, abusive, or disruptive activity is strictly prohibited.
- Violation of property rules may result in additional charges and, in serious cases, termination of the stay without refund.
5. Check-in & Check-out Policy
Guests must select one of the following check-in/check-out slots at the time of booking:
| Slot |
Check-in |
Check-out |
| Slot 1 |
1:00 PM |
11:00 AM |
| Slot 2 |
5:00 PM |
3:00 PM |
- The selected slot will be confirmed at the time of booking and will apply for the entire duration of the reservation.
- Any change to the confirmed slot is subject to availability and prior approval from management.
- Early check-in may be provided subject to availability and prior confirmation.
- Late check-out is subject to availability and may attract additional charges.
- Guests must vacate the property by the confirmed check-out time.
6. Guest Belongings
- Guests are solely responsible for the safety and security of their personal belongings, including cash, jewellery, mobile phones, electronic devices, luggage, documents, and other valuables.
- Sarvarth Holidays Properties shall not be responsible for any loss, theft, misplacement, or damage to personal belongings, except to the extent required under applicable law.
- Guests are advised not to leave valuables unattended.
7. Accidents, Injuries, Mishaps & Liability
- Guests are required to use all villa facilities, amenities, equipment, and surrounding areas responsibly and in accordance with applicable safety instructions.
- To the extent permitted by applicable law, Sarvarth Holidays properties shall not be responsible for accidents, injuries, losses, or mishaps resulting from guest negligence, unsafe conduct, misuse of facilities, intoxication, or violation of property rules.
- Guests are responsible for their own conduct and for the safety and supervision of accompanying members, including children and elderly persons.
- In the event of an accident, serious injury, or fatality arising from circumstances beyond the reasonable control of management, liability shall be determined in accordance with applicable law and the specific circumstances of the incident.
- Guests are strongly advised to maintain appropriate personal accident/travel insurance for the duration of their stay.
- Nothing contained in these policies shall exclude, restrict, or limit any liability that cannot legally be excluded or limited under applicable law.
8. Management Rights
- Management reserves the right to refuse or terminate accommodation in cases involving serious misconduct, illegal activity, unauthorized occupancy, property damage, safety violations, or repeated breach of villa rules.
- In such circumstances, the guest may be required to vacate the property without refund, subject to applicable law.
- Any additional costs arising from such violations may be recovered from the guest.
9. Acceptance of Terms
By making a booking, making payment, entering the property, or checking in at Sarvarth Holidays Properties, the guest confirms that they have read, understood, and accepted these Booking, Cancellation, Damage, Safety, Property, and Liability Policies.
The guest further agrees to comply with all applicable villa rules and accepts responsibility for their own conduct and the conduct of members of their group during the stay.
For booking and policy-related queries:
Email: enquiry@vsshotels.com
Phone: +91 8329348016
Website: www.sarvarthholidays.com
